[#SRC-225] on Mac OSX, Firefox hangs after server issues "Preparing Firefox profile..." - OpenQA Bug Tracker

Selenium Remote Control

on Mac OSX, Firefox hangs after server issues "Preparing Firefox profile..."

Created: 02/Feb/07 05:26 PM Updated: 21/Aug/09 02:34 PM Resolved: 04/Jul/07 01:04 AM

Component/s:

Launcher - Firefox, Launcher - Safari

Affects Version/s:

0.9.0, 0.9.2

Fix Version/s:

None

Environment:

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Mac OSX 10.4.8
Firefox 2.0.0.1

Description

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When launching a test with python driver, Firefox is launched when server issues "Preparing Firefox profile..." but never gets killed.
If I kill it manually, the test moves on and succeed.

Sort Order:

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Peter Russell added a comment - 12/Feb/07 12:24 PM

I also see this issue with Firefox 2.0.0.1 on Ubuntu Edgy, whilst following the tutorial

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Sam Keen added a comment - 04/Mar/07 05:22 PM

Not sure it you had this info
Like the others, I hang at

Extracting /customProfileDirCUSTFF to /tmp/customProfileDir979326
Preparing Firefox profile...

But If I close the firefox that Selenium opened I get

Launching Firefox...
Not handling: http://pear.php.net/selenium-server/core/jsunit/app/jsUnitCore.js?null
Mar 4, 2007 3:13:21 PM org.mortbay.util.Container start
INFO: Started HttpContext[/,/]
Browser 979326/:top sel_48149 posted START NEW
..........

And all seems fine after this.

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Igor Artamonov added a comment - 07/Jun/07 07:43 AM

openSuSE 10.2
Firefox 2.0.0.2
selenium rc 0.9.0
unit tests from Java 1.6

After selenium.start() i see only:
Extracting /customProfileDirCUSTFF to /tmp/customProfileDirXXXXX
Preparing Firefox profile...

and nothing more, no new Firefox window after this...

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Fabio Lin added a comment - 17/Jun/07 08:42 AM

I'm using Ubuntu Feisty with Firefox 2.0.0.4 and I have the same problem.

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Carl Bray added a comment - 22/Jun/07 11:16 AM

The root cause of this problem is because the call to goQuitApplication() in kill.html doesn't kill Firefox so the exe.execute() method in FirefoxCustomProfileLauncher never returns.

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ladlestein added a comment - 03/Jul/07 01:42 PM

I get something very similar - Firefox 2.0.0.4, but on Windows XP Pro:

GET: cmd=getNewBrowserSession&1=*firefox&2=http%3A%2F%2Flocalhost%3A8080%2F
customProfileDir = C:\DOCUME~1\xxx\LOCALS~1\Temp\customProfileDir931425
Extracting /customProfileDirCUSTFF to C:\DOCUME~1\xxx\LOCALS~1\Temp\customProfileDir931425
Preparing Firefox profile...

Then, after a while:

11:39:13,187 WARN HttpConnection:780 - GET /selenium-server/driver/?cmd=getNewBrowserSession&1=*firefox&2=http%3A%2F%2Flocalhost%3A8080%2F HTTP/1.1
java.lang.RuntimeException: Firefox refused shutdown while preparing a profile
at org.openqa.selenium.server.browserlaunchers.FirefoxCustomProfileLauncher.waitForFullProfileToBeCreated(FirefoxCustomProfileLauncher.java:261)
at org.openqa.selenium.server.browserlaunchers.FirefoxCustomProfileLauncher.launch(FirefoxCustomProfileLauncher.java:135)
at org.openqa.selenium.server.browserlaunchers.AbstractBrowserLauncher.launchRemoteSession(AbstractBrowserLauncher.java:24)
at org.openqa.selenium.server.SeleniumDriverResourceHandler.getNewBrowserSession(SeleniumDriverResourceHandler.java:470)
at org.openqa.selenium.server.SeleniumDriverResourceHandler.doCommand(SeleniumDriverResourceHandler.java:316)
at org.openqa.selenium.server.SeleniumDriverResourceHandler.handleCommandRequest(SeleniumDriverResourceHandler.java:296)
at org.openqa.selenium.server.SeleniumDriverResourceHandler.handle(SeleniumDriverResourceHandler.java:129)
at org.mortbay.http.HttpContext.handle(HttpContext.java:1530)
at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)
at org.mortbay.http.HttpServer.service(HttpServer.java:909)
at org.mortbay.http.HttpConnection.service(HttpConnection.java:816)
at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:982)
at org.mortbay.http.HttpConnection.handle(HttpConnection.java:833)
at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)
at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:357)
at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)
Caused by: org.openqa.selenium.server.browserlaunchers.FirefoxCustomProfileLauncher$FileLockRemainedException: Lock file still present! C:\DOCUME~1\LARRYE~1\LOCALS~1\Temp\customProfileDir931425\parent.lock
at org.openqa.selenium.server.browserlaunchers.FirefoxCustomProfileLauncher.waitForFileLockToGoAway(FirefoxCustomProfileLauncher.java:219)
at org.openqa.selenium.server.browserlaunchers.FirefoxCustomProfileLauncher.waitForFullProfileToBeCreated(FirefoxCustomProfileLauncher.java:259)
... 15 more

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Dan Fabulich added a comment - 04/Jul/07 01:04 AM

Duplicate of ~~SRC-216~~, fixed in latest snapshot

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Ben Warner added a comment - 16/Jul/07 05:24 AM

I was stuck on this issue as well. I noticed that on the RC FAQ page, the last entry mentions a bug with FF2. He suggests using the lastest snapshot of RC, rather than the 9.0 version. I downloaded 9.2 and it all works now.

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Howard added a comment - 19/May/08 06:19 PM

this still happens to me with:
Mac OSX 10.5
Firefox 3 Release Candidate 1

i've tried SRC 0.9.2 and SRC 1.0 Beta 1,
both have a reproducible error of hanging at "Preparing Firefox profile..."

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cytoe added a comment - 28/May/08 01:18 PM

Also found this problem:

Windows Vista 32
Firefox 3 Release Candidate 1
SRC 1.0Beta1

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Greg Stewart added a comment - 20/Jun/08 12:54 AM

Also wanted to add my comment that this is not working for me
Mac OSX 10.5
Firefox 3

Using SRC 1.0 Beta 1, as above it's hanging at "Preparing Firefox profile..." and killing the instance of FF manually starts the actual tests.

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Judy added a comment - 25/Jun/08 06:14 PM

I've got this with Firefox 3 on XP - where the last Firefox 2 version was working perfectly.

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Chris Milburn added a comment - 15/Jul/08 10:50 AM

We also have this 'Preparing Firefox profile' then hanging in a linux 2.6/Firefox 2.0.0.12 environment.
Ive even tried hacking out the defunct

chrome://killff/content/kill.html

command and replacing it with :-

chrome://global/content/dummyWindow.xul

with no success (this does shutdown firefox if run from the command line however)

tried 0.92, 1.0 Beta and the nightly build, all fail.

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Nicolas Kyriazopoulos-Panagiotopoulos added a comment - 24/Jul/08 07:21 AM

I also have this problem, on a Windows Server 2003, with Firefox 3.0.1.
Any ideas?

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Nicolas Kyriazopoulos-Panagiotopoulos added a comment - 24/Jul/08 07:29 AM

Just to note that I observed on Selenium Remote Control 1.0 beta-1.

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dminik06 added a comment - 24/Jul/08 07:59 AM

Same problem. Firefox 3.0.x (vista) + Selenium RC 1.0 beta1 (also tried several nightly builds with no luck) results in exception as commented above. Failes after "Preparing Firefox profile..."

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Naveed added a comment - 28/Jul/08 02:00 PM

I got this same issue using Firefox 3 (the default on Ubuntu) and Selenium RC 1.0 beta1. I used a workaround I found at http://www.alittlemadness.com/2008/05/01/selenium-on-ubuntu-hardy-heron/. Basically, I installed firefox2:
sudo apt-get install firefox-2
and I updated selenium test to point to this new browser:
*firefox /usr/lib/firefox/firefox-2-bin

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Bryan added a comment - 29/Oct/08 10:50 AM

This issue says it was closed because it is a duplicate, but there is no reference to the other issue. Searching on the same information brings this issues up.

I am having the same issue on Firefox 3.0.3 on OSX.

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Hugo Palma added a comment - 29/Oct/08 10:58 AM

I don't know what's the duplicate issue but i got it working by using the 1.0-SNAPSHOT version.

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Bryan added a comment - 29/Oct/08 12:07 PM

1.0-SNAPSHOT fixed it for me as well. Thanks Hugo!

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sargon added a comment - 21/Aug/09 02:34 PM

I'm still seeing this issue:
Mac OS X: 10.5.8

Firefox Versions (I tried with 2 different firefox versions):
3.5
3.0.13

Selenium Version: 1.0.1

Commands I'm using to start selenium:
java -jar selenium-server.jar -interactive

Subsequent commands:
cmd=getNewBrowserSession&1=*firefox&2=http://www.yahoo.com
cmd=open&1=http://www.yahoo.com

Nothing happens. A FF window pops up but thats about it.

NOTE: This works just fine on my WinXP using Selenium 1.0.1 and FF 3.0.13